Work that makes complicated businesses easier to understand and use.

Situation and customer decision

INDI Connect had grown into a broad workforce, recruitment, project, training and consulting business, but its old website had become dated, slow and difficult to navigate.

Businesses, partners and jobseekers needed separate, clear paths without first understanding how INDI Connect was organised internally.

Work and observable change

Website and content structure. Service and capability presentation. Interface design. Front-end implementation.

• The opening view states the business purpose, ownership and capability breadth together.
• Distinct services have clearer labels and routes instead of competing in one general description.
• Primary enquiry actions are visible from the main navigation and opening section.
• The approved presentation remains usable across desktop and mobile layouts.

Role and context

Independent client work designed and built directly by Jackson.

Jackson was responsible for the website structure, service presentation, interface design, front-end implementation and responsive delivery.

The business supplied and approved its organisational facts, service information and public photography.

Independent client work. Designed and built directly by Jackson. Public portfolio use approved.

Situation and customer decision

Saba needed more than a conventional portfolio page. The site had to present residential interiors, cabinetry and design studies with enough polish to reflect the quality of the work.

The experience needed to feel high-end and authored without becoming visually excessive or dependent on short-lived web trends. Visitors should be able to understand Saba’s aesthetic judgement through the work itself, then explore individual projects without unnecessary interface friction.

Work and observable change

Editorial, folio-led website structure. Serif-led typographic hierarchy and material-inspired colour direction. Large project imagery with deliberately minimal interface elements. Restrained geometric and arched details used as recurring visual cues.

• Saba now has a professional presence that feels more substantial than a résumé or social profile.
• Project photography, material direction and notes can communicate the thinking behind completed spaces without competing interface decoration.
• Durable editorial and architectural principles give the identity character without relying on trend-led gradients, effects or excessive motion.

Role and context

Independent client work designed and built directly by Jackson.

Jackson was responsible for visual direction, website and project structure, interface design, responsive front-end implementation and technical delivery.

The resulting visual language was shaped around Saba’s work rather than extending the presentation style of another project.

Independent client work. Designed and built directly by Jackson. Professional portfolio website.

Situation and customer decision

Maptek is a global mining technology business with products spanning geoscience, engineering, geomatics, operations and cloud systems. The website has to serve people arriving with different products, roles and stages of mining in mind.

Visitors needed to recognise the relevant part of the product range, move between solutions and individual products, and find a useful next step without first understanding Maptek’s internal structure.

Work and observable change

Website and interface design contribution. Front-end implementation and refinement. Navigation and product discovery. Content structure across product and solution pathways.

• Product families and mining-stage pathways are visible from the public website.
• Visitors can move from a broad business problem to a specific product and contact route.
• Shared interface patterns keep a large product range consistent across screen sizes.

Role and context

Professional work completed as part of Maptek’s internal Brand & Digital Experience team.

Jackson contributed across front-end implementation, interface presentation, navigation, content structure and responsive behaviour. This was team delivery, not a solo website build.

His wider Maptek work also includes analytics and instrumentation across web and documentation surfaces.

Professional work at Maptek. Delivered with the internal Brand & Digital Experience team. Public website.

Situation and customer decision

A large technical documentation estate has to support many products, versions and user needs. The entry experience needs to make that complexity visible without making it difficult to use.

Users needed to identify the right product, confirm the relevant version and enter the correct documentation or support resource quickly.

Work and observable change

Documentation layouts and shared templates. Product and version navigation. Version clarity and media presentation. Responsive design.

• Product groups, current versions and related resources are visible at the main entry point.
• Users can choose the product and version before entering detailed technical content.
• Shared layouts create a more consistent path through a large documentation estate.

Role and context

Jackson contributed as part of Maptek’s internal team across shared web and documentation foundations.

Contribution areas included interface and template implementation, responsive presentation, navigation patterns, accessibility foundations and analytics instrumentation.

Product documentation and the broader knowledge estate were produced and maintained by multiple teams.

Professional work at Maptek. Delivered with internal product and documentation teams. Public knowledge base.

Situation and customer decision

Technical software products can have dependencies, add-ons, licensing choices and purchasing rules that are harder to explain than a standard retail catalogue.

Customers needed to understand the available product family, distinguish base products from compatible add-ons and move towards an appropriate purchase.

Work and observable change

Ecommerce interface design. Front-end implementation. Product and add-on presentation. Purchasing pathways.

• Base product categories and compatible product groups are presented clearly.
• Subscription intervals, product detail and the next purchasing action are visible in one pathway.
• The public store gives customers a direct route from product exploration towards purchase and account use.

Role and context

Professional work completed as part of Maptek’s internal team.

Jackson contributed to ecommerce interface design, front-end implementation, product presentation, responsive transactional behaviour and analytics.

Commerce, licensing and operational systems depended on broader product and technical teams.

Professional work at Maptek. Delivered with internal product, commerce and technical teams. Public ecommerce website.

Situation and customer decision

Analytics can show where users leave and support can show what becomes a ticket, but neither consistently captures the question a user had before they left or worked around the problem.

Potential users needed to understand what the product does, where it fits beside analytics and support tools, what content it uses and whether its privacy and knowledge boundaries were credible.

Work and observable change

Product strategy and interface design. Front-end engineering. Authentication and subscriptions. AI integration and controlled knowledge ingestion.

• The concept became a working platform with public product information, documentation and self-service entry points.
• Approved content can be ingested and used to ground an assistant where users get stuck.
• Captured questions can be preserved and organised into repeated patterns for teams to review.

Role and context

Sol Helps is an original product designed and built by Jackson.

Jackson owns the product strategy, interface design, product architecture, front-end engineering, documentation and instrumentation.

It is presented here as evidence of product ownership and technical capability, not as a claim of customer traction or commercial success.

Original product. Designed and built by Jackson. Public website and documentation.